At OnitaFinds, we aim to provide a seamless and efficient shopping experience, including reliable shipping options to get your products to you quickly and securely. Please review our shipping policy below for details.
1. Shipping Destinations
1.1 OnitaFinds currently ships to all locations within the United States, including Alaska and Hawaii.
1.2 At this time, we do not offer international shipping.
2. Processing Time
2.1 Orders are processed within 1-3 business days after payment is confirmed.
2.2 Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Methods and Delivery Times
3.1 We partner with reliable shipping carriers to ensure timely delivery. The available shipping methods and estimated delivery times include:
- Standard Shipping: 5-7 business days
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Expedited Shipping: 2-3 business days
3.2 Delivery times are estimates and may vary due to unforeseen circumstances, including carrier delays or weather-related disruptions.
4. Shipping Costs
4.1 Shipping costs are calculated at checkout and depend on the selected shipping method and your delivery location.
4.2 Free shipping may be offered on orders exceeding a specific amount as part of special promotions.
5. Tracking Your Order
5.1 Once your order is shipped, you will receive a confirmation email with a tracking number.
5.2 You can track your shipment using the tracking link provided in the email or directly on the carrier’s website.
6. Lost, Delayed, or Damaged Shipments
6.1 If your order is lost or delayed beyond the estimated delivery date, please contact us at support@onitafinds.com or (410) 557-3400, and we will work with the carrier to resolve the issue.
6.2 In the case of damaged shipments, please retain all packaging and product materials, and contact us immediately with photos and details of the damage.
7. Incorrect or Incomplete Addresses
7.1 Ensure your shipping address is accurate at the time of purchase. OnitaFinds is not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.
7.2 If an order is returned to us due to an incorrect address, we will notify you. Additional shipping fees may apply to resend the package.
8. Contact Us
If you have any questions or concerns regarding our shipping policy, please reach out to us:
OnitaFinds
93 Thomas Ave., Murrells Inlet, SC 29576, USA
Phone: (410) 557-3400
Email: support@onitafinds.com
Thank you for choosing OnitaFinds. We appreciate your business and look forward to delivering your favorite products!